The page below is a sample from the LabCE course Special Topics in Phlebotomy. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Become and Remain a Competent Professional

Phlebotomy is a skill that needs to be perfected. Because phlebotomy is an invasive procedure, it is imperative that you become and remain proficient. Many people are apprehensive when getting their blood drawn. Your professionalism will greatly decrease their fears.
Individuals who collect blood specimens should be assessed for competence by a qualified mentor before being allowed to perform procedures on patients and periodically thereafter. It is important to receive feedback from the instructor/mentor so that you are ensured your phlebotomy techniques are appropriate. Any remedial training needed should be provided by qualified instructors in a controlled environment--preferably a classroom and not in the presence of patients. Training and competency assessment should again occur whenever new equipment is introduced.
Training and assessment records should be kept in your employee file.
Ask for assistance when unsure about a collection. Be professional at all times. You are an important part of the health care team.