The page below is a sample from the LabCE course Introduction to Quality Control. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Responding to Out-of-Control Results

  • If any QC rule required by your laboratory's QC program is violated, do not report patient results until the unacceptable result has been investigated and resolved.
  • Once the problem has been resolved, it may be necessary to retest patient samples from previous runs, especially if the error proved to be a systematic error.
  • It is important to document all steps that were taken to resolve the QC error.