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Basics of Lean and Six Sigma for the Laboratory (Online CE Course)

(based on 687 customer ratings)

Author: Michael Yu, MBA, MLS(ASCP)
Reviewer: Louie Farnacio, MBA, MSQA, CLS, MT(ASCP)DLM, CQA(ASQ)CSSBB

This course describes the basic principles of Lean and Six Sigma, providing an overview and introduction to these useful quality improvement methods, including various tools and procedures that are part of the Lean and Six Sigma systems.

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Continuing Education Credits

P.A.C.E.® Contact Hours (acceptable for AMT, ASCP, and state recertification): 2 hour(s)
Course number 578-073-16, approved through 4/30/2018
Florida Board of Clinical Laboratory Personnel Credit Hours - Supervision/Administration, Quality Control/Quality Assurance, and Safety: 2 hour(s)
Course number 20-547591, approved through 9/1/2018

Objectives

  • Explain the basics principles of Lean and Six Sigma.
  • Discuss the most commonly used Lean and Six Sigma tools.
  • Identify and select opportunities for process and quality improvement using methods described in this course.
  • Apply Six Sigma and Lean concepts to a project to improve outcomes.

Customer Ratings

(based on 687 customer ratings)

Course Outline

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Additional Information

 Level of instruction: Intermediate

Intended Audience: Medical laboratory scientists, medical technicians, and pathologists. This course is also appropriate for medical laboratory science students and pathology residents.
 
Author information: Michael Yu, MBA, MLS(ASCP) is the area lab manager at Kaiser Permanente, Panorama City Hospital, California. He holds a BS degree in clinical lab science from George Washington University and an MBA in healthcare administration from Loma Linda University.  He completed his MLT training at the Naval School of Health Sciences in San Diego. Prior to joining Kaiser Permanente, he was the phlebotomy and chemistry supervisor at Hollywood Presbyterian Medical Center. At that time, he was also a lecturer at the UCLA School of Medicine, Center for Prehospital Care.  Michael completed his Six Sigma Greenbelt training from UCSD and is certified by the American Society for Quality (ASQ) as a Six Sigma Greenbelt (SSGB).
Reviewer information: Louie Farnacio, MBA, MSQA, CLS, MT(ASCP)DLM, CQA(ASQ)CSSBB is the Regional Operations Director at SCPMG Regional Reference Laboratories.
 
Course description: This course describes the basic principles of Lean and Six Sigma, providing an overview and introduction to these useful quality improvement methods, including various tools and procedures that are part of the Lean and Six Sigma systems.

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Customer need highlight


Pareto chart


FMEA example


Employee engage highlight