How to Subscribe
MLS & MLT Comprehensive CE Package
Includes 181 CE courses, most popular
$109Add to cart
Pick Your Courses
Up to 8 CE hours
$55Add to cart
Histology CE Package$69Add to cart
Histology CE User Increase$69Add to cart
Individual course$25Add to cart
The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

Learn more about The Basics of Non-Conforming Event Management for Clinical Laboratory Services (online CE course)

Crucial throughout the entire NCE management process is communication. Information regarding quality problems or non-conforming events needs to be disseminated to those directly responsible for the outcome of the services.
Be sure to communicate early and often during each phase of the CAPA process. Those performing investigations into NCEs will likely have to ask many questions and request records as evidence, while the employees are continuing with routine duties. Explaining the process and how it is conducted will hopefully alleviate resistance and roadblocks.
Unannounced visits to departments are usually not welcome, so giving notice prior to investigation, verification, and training events will assist with staff cooperation.