The page below is a sample from the LabCE course Quality Control. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Possible Corrective Action, continued

    Call the test manufacturer for advice.

  • Manufacturers have additional information that may help resolve QC problems.
  • Patient test results cannot be reported if the QC problem cannot be resolved.
  • If the problem cannot be resolved, specimens should be stored properly for later testing or sent out for testing at another facility or reference laboratory, if that is your laboratory's protocol for this situation.