Risk Management in the Clinical Laboratory (Online CE Course)

(based on 232 customer ratings)

Author: Garland E. Pendergraph, PhD, JD, MLS(ASCP)SM, HCLD/CC(ABB)
Reviewer: Joy Gould, MS, SBBCM(ASCP)CCM, BB, MLT, CQIA(ASQ), CPHQ

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In 1999 the Institute of Medicine (IOM) published a study entitled "To Err Is Human: Building a Safer Health System." Its estimate of the number of deaths and adverse outcomes caused by medical errors sent shockwaves throughout the healthcare community as well as the general population. Perhaps for the first time members of the healthcare community began to seriously look at the way healthcare is delivered and how the process could be improved to enhance patient safety.

Thus, one of the most beneficial results from the IOM study was that hospital workers and other healthcare providers realized that they urgently needed to fully and more effectively incorporate "risk" as a crucial component of their management.

This course discusses the ways that risk can be detected and managed, both within the healthcare facility and specifically within the laboratory. Several tools are presented for proactively and reactively responding to situations affecting patient safety.

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Continuing Education Credits

P.A.C.E.® Contact Hours (acceptable for AMT, ASCP, and state recertification): 1 hour(s)
Approved through 2/28/2026
Florida Board of Clinical Laboratory Personnel Credit Hours - Supervision/Administration, Quality Control/Quality Assurance, and Safety: 1 hour(s)
Approved through 2/28/2026

Objectives

  • Define "risk" and discuss why risk management is important in healthcare.
  • Identify laboratory and hospital accrediting bodies and regulations that impact laboratory risk management.
  • Identify risk management concerns associated with the laboratory's pre-examination, examination, and post-examination phases of testing.
  • Describe some of the tools used in risk management processes.

Customer Ratings

(based on 232 customer ratings)

Course Outline

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Additional Information

Level of Instruction: Intermediate
Intended Audience: Medical laboratory professionals
Author Information: Garland E. Pendergraph, PhD, JD, MLS(ASCP)SM, HCLD/CC(ABB) received his MSPH from the University of Kentucky in Lexington, his PhD in medical parasitology and mycology from the University of North Carolina in Chapel Hill, and his law degree with a concentration in health care law from Concord Law School, Purdue University. He also did a Fellowship in Tropical Medicine at Louisiana State University School of Medicine. He is the author of a textbook in phlebotomy, a number of scientific articles, plus internet training programs. He is licensed as a laboratory director in the States of Georgia and Florida.
Reviewer Information: Joy Gould, MS, SBBCM(ASCP)CCM,BB, MLT, CQIA(ASQ), CPHQ received a Master of Science from Thomas Jefferson University in Philadelphia, PA and a Bachelor of Science from Rowan University in Glassboro, NJ. She is a Teaching Assistant Professor and the Director of Academic and Corporate Initiatives for the Department of Medical Laboratory Sciences and Biotechnology at Thomas Jefferson University. She held the position of Transfusion Medicine Supervisor for both Thomas Jefferson University Hospital and Jefferson Methodist Hospital for 12 years. Joy has been a Medical Technologist for over 37 years, 23 in a blood bank supervisory capacity.

How to Subscribe
MLS & MLT Comprehensive CE Package
Includes 180 CE courses, most popular
$109Add to cart
Pick Your Courses
Up to 8 CE hours
$55Add to cart
Histology CE Package$69Add to cart
Histology CE User Increase$69Add to cart
Individual course$25Add to cart
Need multiple seats for your university or lab? Get a quote
Risk management and the responsibilities included.


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