Ethics and Code of Conduct in Healthcare (Online CE Course)

(based on 3,426 customer ratings)

Author: Barbara Cebulski, MS, MLS(ASCP)CM
Reviewer: Julie Ann West, PhD (CPH [NBPHE]), MLS(ASCP)CM, SM(ASCP)CM

Need multiple seats for your university or lab? Get a quote

In the healthcare environment, upholding the mission to care for patients while maintaining high ethical standards and abiding codes of conduct is paramount. This course is designed to guide healthcare employees on the importance of ethics and code of conduct by outlining privacy and patient health information regulations, conflict of interest, professional competence, effective communication, and more. Real-world scenarios are presented for employee response training which allows for maximum comprehension of the rules and guidelines that employees must follow. This course includes both ungraded practice questions and an assessment exam upon completion.

See all available courses

Continuing Education Credits

P.A.C.E.® Contact Hours (acceptable for AMT, ASCP, and state recertification): 1 hour(s)
Approved through 8/31/2025
Florida Board of Clinical Laboratory Personnel Credit Hours - Supervision/Administration, Quality Control/Quality Assurance, and Safety: 1 hour(s)
Approved through 8/31/2025


  • Define "ethics" and list issues where healthcare workers may need to make ethical decisions.
  • Discuss patient privacy and confidentiality of protected health information (PHI), as well as the HIPAA Rule.
  • Define "conflict of interest" and list examples.
  • Describe what is meant by the phrases: "code of conduct", "policies versus procedures", "professional competence", "communication", and "corrective actions".
  • Discuss professional (versus unprofessional and reckless) behaviors.
  • Explain the intent and mechanism of a whistleblower policy.

Customer Ratings

(based on 3,426 customer ratings)

Course Outline

Click on the links below to preview selected pages from this course.
  • Ethics and Code of Conduct Introduction
      • Introduction
      • Background
  • Ethics in Health Care
      • Definition of Ethics
      • Ethical Issues in Healthcare
    • Allocation of Resources
      • Allocation of Resources
      • Your department supervisor has informed you that the budget for your department supplies has been frozen and is encouraging everyone to limit resource...
    • Privacy and Confidentiality of Patient Information
      • Privacy and Confidentiality
      • As health care professionals, you are responsible for protecting all health information in your possession, sharing it only with those authorized to r...
    • Protected Health Information (PHI)
      • PHI
      • Examples of PHI include all of the following, except:
    • HIPAA Privacy Rule
      • HIPAA
      • You work in the emergency department (ED) of the local hospital. A woman from your neighborhood is brought by ambulance to the ED. That night another ...
    • De-identification of Patient Information
      • De-identification
      • De-identification refers to:
    • Conflict of Interest
      • Conflict of Interest
      • You are the Manager of Diagnostic Imaging at a hospital that is part of a health care system. You have been asked to present on the topic of emerging ...
  • Code of Conduct
      • What is a Code of Conduct?
      • A code of conduct is:
    • Policies and Procedures
      • Policies and Procedures
      • Which statement is true of a policy?
    • Professional Competence
      • Professional Competence
      • A new piece of equipment has been introduced into your laboratory department. The equipment will be used to perform patient testing (patient care). Wh...
    • Communication
      • Communication
      • You work as a phlebotomist in an outpatient clinic. Several employees have called out sick, leaving you and one of your colleagues with the responsibi...
    • Responding to Occurrences and Documentation of Corrective Actions
      • Occurrences and Corrective Actions
      • In healthcare, what is an occurrence?
  • Professional Behaviors
      • Professional Characteristics and Behaviors
      • Reporting Reckless or Unethical Behavior
      • Whistleblower Policy
      • You have been working as a night-shift laboratory employee in the local hospital for three weeks. On the patient floor, you notice a patient call butt...
      • You work in the laboratory's outpatient registration department. One of the quality initiatives for your department is the improvement in wait time fr...
  • References
      • References

Additional Information

Level of Instruction: Basic
Intended Audience: All healthcare professionals who, either directly or indirectly, impact patient care.
Author Information: Barbara Cebulski, MS, MLS(ASCP)CM has over 40 years of experience in the medical laboratory profession as a technologist, section supervisor, and laboratory manager. She was an Inspection and Technical Specialist for nine years with the College of American Pathologists in the Laboratory Accreditation Program and, until her retirement in 2015, was Program Director for MediaLab. Barbara holds a Master's in Instructional Technology from Georgia State University.
Reviewer Information: Dr. Julie Ann West is certified by the American Society for Clinical Pathology (ASCP) as a Medical Laboratory Scientist (MLS) and as a Specialist in Microbiology (SM). In addition, Dr. West has earned a Ph.D. in Public Health - Infectious Disease Epidemiology - and is Certified in Public Health (CPH) by the National Board of Public Health Examiners. Dr. West is experienced as a Technical Specialist, Safety Officer, Educator, and Lead in the Veterans Administration Healthcare System, and has prior experience as an Administrative Laboratory Director.

Need multiple seats for your university or lab? Get a quote


ethical decisions


sick patient CML