Ethics and Code of Conduct in Healthcare (Online CE Course)

(based on 5,324 customer ratings)

Author: Barbara Cebulski, MS, MLS(ASCP)^CM
Reviewer: Alexandru Casapu, MBA, MLS(ASCP)^CM, PBT^CM

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In the healthcare environment, upholding the mission to care for patients while maintaining high ethical standards and abiding codes of conduct is paramount. This course is designed to guide healthcare employees on the importance of ethics and code of conduct by outlining privacy and patient health information regulations, conflict of interest, professional competence, effective communication, and more. Real-world scenarios are presented for employee response training which allows for maximum comprehension of the rules and guidelines that employees must follow. This course includes both ungraded practice questions and an assessment exam upon completion.

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Continuing Education Credits

P.A.C.E.® Contact Hours (acceptable for AMT, ASCP, and state recertification): 1 hour(s)

Approved through 3/31/2022

Florida Board of Clinical Laboratory Personnel Credit Hours - Supervision/Administration, Quality Control/Quality Assurance, and Safety: 1 hour(s)

Approved through 9/1/2022

Objectives

Define "ethics" and list issues where health care workers will need to make ethical decisions.
Identify the qualities of ethical conduct in the health care environment.
Discuss patient privacy and confidentiality of protected health information.
Define "conflict of interest" and list examples.
Discuss professional behaviors.
Explain the intent and mechanism of a whistleblower policy.

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Course Outline

Click on the links below to preview selected pages from this course.

Ethical issues in Health Care

Definition of Ethics
Ethical Issues In Healthcare
Allocation of Resources
Privacy and Confidentiality of Patient Information
Protected Health Information (PHI) and HIPAA Privacy Rule
De-identification of Patient Information
Conflict of Interest
Scenario OneYour department supervisor has informed you that the budget for your department supplies has been frozen and is encouraging everyone to li...
Scenario TwoYou work in the emergency department (ED) of the local hospital. A woman from your neighborhood is brought by ambulance to the ED. That ni...
Scenario ThreeYou are the Manager of Diagnostic Imaging at a hospital that is part of a healthcare system. You have been asked to present on the topic...

Code of Conduct

Code of Conduct
Policies and Procedures
Professional Competence
Communication
Responding to Occurrences and Documentation of Corrective Actions
Scenario FourA new piece of equipment has been introduced into your department. The equipment will be used in the patient care environment. What are y...
Scenario FiveYou work as a phlebotomist in an outpatient clinic. Several employees have called in sick today, leaving you and one of your colleagues w...

Professional Behaviors

Professional Characteristics and Behaviors
Report Reckless or Unethical Behavior
Whistleblower Policy
Scenario SixYou have been working as a night-shift nurse in the local hospital for three weeks. A patient call button has been pressed just as your co...
Scenario SevenYou work in patient scheduling. One of the quality initiatives for your department is improvement in wait time from request for appointm...

References

References

Additional Information

Target audience: This course is intended for all healthcare professionals who, directly or indirectly, impact patient care.

Author information: Barbara Cebulski, MS, MLS(ASCP)^CM has over 40 years of experience in the medical laboratory profession as a technologist, section supervisor, and laboratory manager. She was an Inspection and Technical Specialist for nine years with the College of American Pathologists in the Laboratory Accreditation Program and, until her retirement in 2015, was Program Director for MediaLab, Inc. Barbara holds a Masters in Instructional Technology from Georgia State University.

Reviewer information: Alexandru Casapu, MBA, MLS(ASCP)^CM, PBT^CM has over 20 years of experience as a medical laboratory scientist, section supervisor, and laboratory manager. He is the former Director of Clinical Laboratory Technology Program at Georgia Piedmont Technical College. He is currently a Program Director at MediaLab, Inc. Alex holds BS degrees in Biology and Medical Technology from Clark Atlanta University and a MBA from the University of Georgia.