Privacy Policy

• Personal Information
  • We consider all information you provide to us, including but not limited to name, phone number, e-mail, and address, as confidential personal information.
  • We collect personal information to:
  • Provide you with additional information about our products and services at your request.
  • Ensure correct billing.
  • Contact you about updates, new features, and additional courses and assessments that become available with your subscription.
  • Respond to technical support inquiries.
  • MediaLab does not give, sell, trade, or otherwise provide your personal information to third parties, partners, or outside entities.
  • Subscribers to MediaLab may collect personal information from their employees when they use the MediaLab system. This personal information is used to:
  • Deliver training.
  • Record CE credit.
  • Inform employees when they have new required training.
  • Respond to technical support inquiries.
  • MediaLab's policies on personal information apply to individual subscribers, institutional subscribers, and all employees of subscribers.
• CE Credit Infomation
  • MediaLab is an accredited provider of P.A.C.E. credits. Each quarter, we are required to provide the American Society of Clinical Laboratory Science (ASCLS), the body that oversees the P.A.C.E. program, with a list of all awarded CE credits.
  • This information includes:
    • Awardee's name
    • Subscriber's institution
    • Course completed
    • Date completed
    • Amount of credit awarded
  • MediaLab is an accredited provider of continuing education through Florida's Board of Clinical Laboratory Science. Subscribers with Florida licenses who choose to have Florida credit reported may provide MediaLab with their Florida license numbers. MediaLab will then report CE credit to Florida's CEBroker system upon completion of any course. A MediaLab subscriber may opt-in to Florida CEBroker reporting by providing a Florida license number.
  • This information includes:
    • Awardee's Florida license number
    • Course completed
    • Date completed
    • Amount of credit awarded
• Cookies
  • MediaLab uses cookies throughout its website. Cookies are essential to the functioning of this website, as well as many others.
  • When you log in to MediaLab, you receive a cookie. This cookie remains until you close your web browser. This cookie verifies your logon information. If cookies are blocked, you will not be able to use MediaLab courseware.
  • When you browse the MediaLab site, you receive a cookie. This helps us refine our website to better inform visitors of our products and services.
• Credit Card and Billing Information
  • We collect credit card or other billing information when you subscribe to MediaLab.
  • Credit card information is passed directly to our merchant services provider and is not retained in any form.
  • No credit card information is stored long-term.
  • MediaLab subscriptions are sold on a yearly basis, but all credit card charges are one-time only. You will receive a renewal notice, and should you wish to renew, you may provide us with credit card information. You will never receive an automatic subscription renewal or credit card charge.
  • Prices listed on the website are all-inclusive. There are no additional charges for new courses and features added to your subscription during the year. There are no charges for printing certificates or reporting CE credit.
  • Orders for online subscriptions do not incur shipping or sales tax.
• Additional Questions
  • Questions, concerns, and clarifications regarding the MediaLab privacy policy may be addressed to: privacy@medialabinc.net.