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Billing Department

Billing department employees must ensure that complete records and documentation exist for all billing transactions.
  • Not documented means not done.
  • All communication, either written or verbal, with government, Carrier, or Fiscal Intermediary representatives must be documented.
  • Employees should report instances where records are missing, incomplete, or improperly filed, to ensure that corrective action is taken.
  • Billing department employees are responsible for following all policies and procedures related to the submission of claims to reduce erroneous billings.