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The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Verification, continued

The information generated should show concrete evidence that there is little to no likelihood of repeat occurrence of the non-conformity. When planning to verify effectiveness of a corrective action, consider:

  • Does the action remove the identified root cause or simply address the symptoms?
  • Was the action plan fully implemented?
  • Were procedures revised or developed?
  • Is the action appropriate for the degree of risk previously established?
  • Has monitoring of the process been established?
  • Does the action create new risks or non-conformities?
  • Does the action adversely affect the final product/service?
  • Has the problem reoccurred?