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The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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The laboratory's Quality Committee is evaluating their quality monitor for QC failures on a test system that has a history of poor performance. A trend on the monitor shows that there are increased numbers of outliers for this test system. This is an internal data source for corrective/preventive action.

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