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The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Examples of NCE's of Internal Origin

In addition to data sources originating from outside the laboratory, non-conformities may be identified from within the department or oganization.

Some examples of internal sources of NCE’s:
  • Internal audit or interim mock inspection findings
  • Discovery of a defective medical (laboratory) device
  • Quality indicator data
  • Quality control data
  • Re-work data
  • Turnaround time (TAT) reports
  • Training and competency experiences
  • Staff observations
  • Communication breakdowns within the laboratory
  • Mistakes and problems within the laboratory’s work processes