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The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Corrective Action / Preventive Action

CAPA is an abbreviation for Corrective Action / Preventive Action. It refers to the entire process of managing nonconformities in laboratory services. CAPA is an acronym adopted from the International Organization for Standardization (ISO) series of industry standards, and has traditionally been used in manufacturing industries. CAPA may not be a term that was commonly used in clinical laboratory settings, but you will likely be hearing it with increasing frequency.