The page below is a sample from the LabCE course Concept and Construction of a Laboratory Individualized Quality Control Plan. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Example, continued-- Assessing Risk

After observing the process and comparing what was observed to what is expected, it becomes clearer where errors can, and do occur. At this point, we will identify and assess the risks. The tools that we will be using are:
  • A fishbone diagram that was created by the assessment team to identify potential factors that could lead to the identified errors (identified through research and process observation)
  • Risk matrix to rank the identified risks from least likely to cause harm to most likely to cause harm
  • Process map, colored for visualization of areas needing focused attention (shown on the next page)