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The page below is a sample from the LabCE course Basics of Lean and Six Sigma for the Laboratory. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Process Map

After the team has had a chance to observe the process, a flow chart detailing the process is created. After everyone agrees on the accuracy of the flowchart, the team should decide what steps are value-added and which are non-value-added. Here is an example of a flowchart detailing the flow of a specimen.