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The page below is a sample from the LabCE course Basics of Lean and Six Sigma for the Laboratory. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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References

Carlson RO, Amirahmadi F, Hernandez JS. A primer on the cost of quality for improvement of laboratory and pathology specimen processes. Am J of Clin Path. 2012; 138:3.
Klee GG. Westgard JO. Quality management. In Burtis CA, Bruns DE, eds. Tietz Fundamentals of Clinical Chemistry and Molecular Diagnostics. 7th ed. St. Louis, MO: Elsevier; 2015.
Wlodarczyk J. Creating a “green” culture: integrating lean and clean. Available at: http://www.ct.gov/deep/lib/deep/waste_management_and_disposal/hwac/hwacconnstep22609_dep.pdf. Accessed April 7, 2018.
Womack JP., Jones, DT. Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated. New York: Simon & Schuster; 2003.