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The page below is a sample from the LabCE course Medical Error Prevention: Patient Safety (retired 6/6/2018). Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Patient-Centered Preanalytic Component of Total Testing Process

Clinical laboratory test information is only as good as the sample collected. Providing education regarding the hows and whys of the process is respectful to the patient; it will improve sample integrity and may prevent medical errors. To enhance the patient-centered test process, allow time

  • For patients to ask questions
  • To share information that is important to the sample collection process
  • To describe post-venipuncture self-care information.

This will enhance the patient-centered focus of clinical laboratory services.