For a Root Cause Analysis to be thorough, it must include:
- Determination of human and other factors
- Determination of related processes and systems
- Analysis of underlying causes and effect systems through a series of WHY questions
- Identification of risks and their potential contributions
- Determination of potential improvement in processes or systems
For a Root Cause Analysis to be credible it must:
- Include participation by the leadership of the organization and those most closely involved in the processes and systems.
- Be internally consistent.
- Include consideration of relevant industry literature.