Prioritization

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The page below is a sample from the LabCE course Patient Safety: Event Management in the Clinical Laboratory (by ASCLS). Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Prioritization

The prioritization for managing event investigation and resolution should take into consideration the following:

  • Safety jeopardized - for patient, staff, blood donor
  • Test or blood product quality jeopardized
  • History of reoccurrence
  • Internal or external audits indicate repeated problems
  • Customer discovered problem / requests explanation of root cause
  • High risk of losing customer
  • Significant financial loss