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The page below is a sample from the LabCE course Patient Safety: Event Management in the Clinical Laboratory (by ASCLS). Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Basic Event Management Process

  1. Document the Event.
  2. Investigation
    • Identify Immediate actions taken
    • Assess Severity
    • Assess Probability of reoccurrence
    • Classify
  3. Perform Root Cause Analysis, if indicated
  4. Develop Action Plan
  5. Implement Action Plan
  6. Evaluate Effectiveness of Actions