When Problems Occur

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When Problems Occur

Fortunately, the great majority of collections are uneventful, but from time to time problems or the unexpected occur. This section will discuss a few examples of special situations that may take place during a collection and what the response of the collector should be. Obviously, not every special situation can be envisioned or discussed. It is strongly recommended that the collector be very familiar with the DOT publication, Urine Specimen Collection Guidelines (revised January, 2018), and the HHS publication, Urine Specimen Collection Handbook (effective October 1, 2017).
In many of the special situations you encounter, you will need to make a notation in the Remarks section of the CCF. If litigation involving a collection ever occurs, it may be long after you have forgotten about the collection. Consequently, it is suggested that you use the Remarks section liberally. If necessary, use a blank sheet of paper for further notations and attach it to the Collector and MRO sections of the control form.