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Medical Error Prevention: Patient Safety (Online CEU Course)

Authors: Catherine Otto, PhD, CLS(NCA); Barbara Cebulski, MT(ASCP)CM

Medical Error Prevention is a comprehensive course that includes potential causes of medical errors in the clinical laboratory, important legislation and definitions, and steps laboratorians can take to reduce the impact of medical errors in their workplace. This course is an ideal part of an effective medical error reduction program and is appropriate for both experienced and novice laboratorians.

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Continuing Education Credits

  • P.A.C.E.® Contact Hours (acceptable for AMT, ACSP / NCA, and state recertification): 2 hour(s)
  • Florida Board of Clinical Laboratory Science CE - Medical Errors: 2 hour(s)

Objectives

  • List and describe the six aims of the Institute of Medicine (IOM) to improve health care quality.
  • Describe the IOM aims within the context of quality clinical laboratory services.
  • Define "total testing process" and recognize problems (errors) that could occur in each phase of the total testing process.
  • Identify outcomes of patient safety errors with respect to clinical laboratory services.
  • Discuss patient safety goals

Course Outline

Click on a link in the outline to view a sample page from this course.

  • Six aims of the Institute of Medcine (IOM) to improve health care quality.
  • IOM aims within the context of quality clinical laboratory services.
      • Clinical Laboratory Services and Safety
      • How might patient harm result from each of these problems related to clinical laboratory services? Consider your answer and then click on the defined ...
      • Clinical Laboratory Services and Effectiveness
      • Clinical Laboratory Services and Patient Centered Care
      • Clinical Laboratory Services and Timeliness
      • Clinical Laboratory Services and Efficiency
      • Clinical Laboratory Services and Equity
      • Which of the following best defines "effective clinical laboratory services?"
  • Recognizing problems (errors) that could occur in each phase of the total testing process
      • Medical Errors
      • Factors that Contribute to Medical Errors
      • Total Testing Process
      • Safe Preanalytic Component of Total Testing Process
      • Safe Analytic Component of Total Testing Process
      • Safe Postanalytic Component of Total Testing Process
      • Patient Centered Preanalytic Component of Total Testing Process
      • Patient Centered Analytic Component of Total Testing Process
      • Patient Centered Postanalytic Component of Total Testing Process
      • Timely: Reduce Wait Times and Harmful Delays
      • Timely: Reduce Waits and Harmful Delays (continued)
      • Identify the phase of the total testing process in which each of these errors occurs.
  • Outcomes of patient safety errors with respect to clinical laboratory services.
      • Outcomes of laboratory services
      • Reporting of Errors
      • Root Cause Analysis
      • Root Cause Analysis (continued)
      • Root Cause Analysis Example
      • Failure Mode and Effect Analysis
      • A patient event occurs that results in a near-miss (an event that was averted, but may have resulted in death or serious injury). The error was caught...
  • Sources of data to identify errors and patient outcomes
      • Monitoring Laboratory Processes to Prevent Medical Errors
      • Data sources to identify errors
      • Which of these sources may be useful for identifying patient safety problems?
  • Patient Safety Goals
      • The Joint Commission National Patient Safety Goals 2010 for Clinical Laboratories
      • Avoiding Medical Errors Through Positive Patient and Specimen Identification
      • Which of the following is NOT an acceptable patient identifier to use prior to performing venipuncture procedures?
      • 2010 NPSG: Improve the effectiveness of communication among caregivers
      • Hand Hygiene
  • Conclusion
      • Measurement and the Improvement of Clinical Laboratory Services
  • References
      • References

Additional Information

This course provides information and interactions that facilitate learning about ways laboratory professionals can prevent medical errors and ensure patient safety. It meets continuing education requirements established by the Florida Legislature and the Florida Board of Clinical Laboratory Personnel to complete a two-hour course in medical errors prior to licensure and licensure renewal.

Florida Statutes: Chapter 456.013(7). The boards, or the department when there is no board, shall require the completion of a 2-hour course relating to prevention of medical errors as part of the licensure and renewal process. The 2-hour course shall count towards the total number of continuing education hours required for the profession. The course shall be approved by the board or department, as appropriate, and shall include a study of root-cause analysis, error reduction and prevention, and patient safety.
Florida Administrative Code Rules: Chapter 64B3-11.001 (1)…each licensee shall take a Board approved 2-hour course relating to the prevention of medical errors, which shall include root-cause analysis, error reduction and prevention, and patient safety.





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IOM aims